Frequently asked questions

General

What kind of products do you sell?

We offer a wide range of everyday essentials, including jewelry, women’s and men’s fashion, baby care, personal care items, and more.

Where are you located?

We are based in Suraiya Padhar, Larkana, Sindh, Pakistan.

Do you offer customer support?

Yes! Our support team is available Monday to Sunday from 9 AM to 12 PM. You can reach us via WhatsApp or email.

Are your products suitable for gifts?

Absolutely! Many of our products make great gifts. We also offer packaging options on request.

Shipping & Delivery

Do you deliver all over Pakistan?

Yes, we ship to all cities and regions across Pakistan.

What shipping carriers do you use?

We use trusted partners like TCS, Leopards, PostEx, M&P, and FedEx Express for deliveries.

Do you offer customer support?

Yes! Our support team is available Monday to Sunday from 9 AM to 12 PM. You can reach us via WhatsApp or email.

Is shipping free?

Yes, we offer free shipping on orders above Rs. 3000.

Will I get tracking information?

Yes, tracking details are sent via email, SMS, and available on our tracking page.

Payment

1. What payment methods do you accept?

We accept Cash on Delivery (COD), debit/credit cards, UPI, net banking via Sadapay, Easypaisa, JazzCash, and NayaPay.

Is COD available nationwide?

Yes, COD is available all over Pakistan. Phone verification may be required.

Are there any hidden fees for payments?

No, there are no hidden charges. The total amount you see at checkout is what you pay.

Are there any hidden fees for payments?

No, there are no hidden charges. The total amount you see at checkout is what you pay.